Oneyard Policy Center
Reliability and transparency are at the core of the Oneyard experience. Below you will find all our official policies regarding your purchase, privacy, and long-term support.
Warranty Policy
Learn about our 1-year frame coverage and 6-month battery support. We stand behind every ride.
Returns & Refunds
Need to make a change? Review our 7-day return window and refund process for new, unridden bikes.
Terms of Service
The standard rules and regulations for using our website and purchasing Oneyard products.
Privacy Policy
How we protect your personal data and ensure a secure shopping experience at Oneyard.
Shipping & Delivery
Information on shipping rates, GTA local pickup, and delivery timelines across Canada.